Privacy
“In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Individuals, whose law was published in the Official Gazette of the Federation on July 5, 2010, of the United Mexican States, with its Regulations and the Guidelines, Telecomunicaciones y Servicios del Norte, S.A de C.V., represented with the brand (tsn), with address at Andrés Guajardo 350 Apodaca, Nuevo León, Postal Code 66600, Mexico.
Telecomunicaciones y Servicios del Norte, S.A de C.V. As responsible for safeguarding your personal data, as well as its use that is given to them we inform you the following: The purpose of the collection of your personal data: We inform you that the data and information collected is for the purpose of establish a possible commercial relationship between us and be able to have the data where we can contact them and send information, that allows us. Offer our services and products. Provide you with the best quality products and services. Update it in relation to our promotions and news. Capacitation program. Changes in the products sold. The new in technologies. Quotes requested by you. As well as to know your opinion regarding the quality of the services that we provide you and to receive your complaints and suggestions.
The personal information that we will request:
Business name of the Company. Fiscal name of the Company. Current spin of the company. Full name of the owner and / or legal representative. Name of the director, manager and / or administrator. Simple or notarial power. Fiscal address. Delivery address. City, state, zip code, telephone. Email. Web page. Federal Registry of Causants. List of current suppliers. Bank, bank account, account clabe. Monthly sales amount. Inform if your facilities are owned or rented. Start date of operations. Personal resume Curriculum of the Company. Inform if it belongs to any business organization, chamber or commercial association, and which. Number of personnel in your company (Technicians, Administrative, Sales, etc.). Approximate capital of the company. In the case of having branches, report how many are, as well as their locations and the previous information that applies to each of them. Emails from: owner, director or manager of the company, purchases, sales, accounting, technical service. Information of authorized personnel to request purchase orders, pick up merchandise, or compromise in some way your company before us: full name, cell phone, email and autograph signature.
In the event that a different service is requested than Telecomunicaciones y Servicios del Norte, S.A de C.V. offers, we may request additional information. We inform you that when you attend our offices they may be videotaped by our security systems, only for the purpose of protecting our staff and our visitors. We inform you that when you make incoming or outgoing telephone calls to our offices they may be recorded to verify the quality of our service, ARCO: Right you have to ACCESS, RECTIFICATION, CANCELLATION or OPPOSITION to the processing of your personal data. This right may be exercised directly by sending an email directly to our staff responsible for the receipt of information by email, info@tsn.com.mx, mbramirez@tsn.com.mx, or by mail to Telecomunicaciones y Servicios del Norte, S.A de C.V., Andrés Guajardo 350 Apodaca, Nuevo León, zip code 66600, Mexico. The ARCO application must contain: Name and address or other means to communicate the response to your request. Documents proving identity or, where appropriate, legal representation; the clear and precise description of the personal data with respect to which one seeks to exercise any of the ARCO rights and any other element that facilitates the location of personal data. For the above, your personal statement of the owner of the data will be necessary, proving your identity by means of an official identification, in case you submit your request through a representative, you must prove your identity by displaying the document stating the power and its powers. . You can also request the cancellation and / or suspension of the promotion and advertising, by requesting it by email, to the following addresses: info@tsn.com.mx, indicating the type of information you wish to suspend.
At the moment that we receive a request for it will be processed and will be informed via email to the applicant within a period no longer than 15 business days. Situations that we will have to transfer personal data. In order to be able to bill our equipment and services, and be able to comply with everything established by the Tax Administration Service (SAT), we will be transferring your personal data, through the mechanisms determined by said unit. Also, we inform you that your personal location data, such as: Name of your company, address, email, telephone and website may be transferred and treated inside and outside the country, your information may be shared with our branches in the country , of the end users in order to promote our products.
If you do not express your opposition for said personal data to be transferred, it will be understood that you have granted your tacit consent. The company assumes no responsibility if your personal data is illegally removed from our offices. Notice about the change of the present will be sent as follows: By sending an email to the account you have registered. Publishing a note on our page. We will not be responsible, the case of not receiving notification of the change in the Privacy Notice if there is any problem with your email account attributable to you, so we recommend you to constantly review the content of our Privacy Notice.
We reserve the right to change this Privacy Notice at any time in compliance with future provisions of the Federal Law on Protection of Personal Data Held by Private Parties.